Heath先生

I just had the worst piece of tenpura I've ever had. It was badly burned and lacked flavor of any kind, except perhaps the flavor of burning.

In America, we'd tell the chef or waitor, perhaps get a refund, think little of the whole affair, and be on our way. However, the Japanese tend to be very touchy about negative criticism, so...I wonder what will become of the fact that I left a negative comment in the restaurant's comment box. I've seen a lot of companies not really do anything to address negative comments, but simply melt down because of them. I hope it doesn't come to that, but at the same time, dang, that was some awful, horrible tenpura, uncharacteristic of this particular joint. I had to say something, because if it happens twice, that's on me, and everyone loses twice.